FAQs

Here are a selection of frequently asked questions. If you see any questions that you need answering please click on the link for the answer.

If you can not find the answer you are looking for please contact us via the "Contact us" page. You can call one of our depots or fill in the General enquiry form and a member of our support team will contact you as soon as possible.

Questions:

Q. What are my responsibilities as a tree owner?

Q. What is a Tree Preservation Order (TPO)?

Q. What are Conservation Areas?

Q. My neighbours tree overhangs my property, what are my rights?

Q. I'm having problems with trees near my property, what can I do?

Q. Where can I plant a tree?

Q. I'm having problems with leaves from a neighbours tree

Q. I'm Having problems with honey dew on my car from a neighbours tree

Q. I've been told my tree is in a dangerous condition, what should I do?

Q. My neighbours trees are shading my house, do I have a right to light?

Q. Can I get a price for tree works over the phone?

Q. I am considering having tree works carried out but concerned about safety

Q. I am concerned about the environment, and want to know what happens to my tree waste

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